Customer Loyalty Program Cultivate & grow your brand following!
What we do:
Brand loyalty and marketing retention is an integral part every organization. The concierge is at the heart of customer relationship, creating innovative, personalized brand experiences that drive customer loyalty. We help you create an entire content strategy to manage the personal individual relationship with your customers.
By understanding the needs of our client’s, consumers and through the combination of several areas of expertise, Luxxetta will create a comprehensive customer relationship strategy. Through social listening, content production, personalized campaign management, customized privileges, exclusive events or “money can’t buy” offers, we will come up with a tailored-made program according to your specifications.
Our work process Modus Operandi
Listening to your needs, analyzing your brand’s direction and understanding your customer’s behaviour.
Our consultants will work together with you to conceptualize and build a customer loyalty program. We aim to permanently engage your consumers in a virtuous relationship.
Our Luxxetta team will manage and execute the finalized concept through agile organization. We aim to deliver complex and innovative programs efficiently after we launch our program.
- Assessment and Monitoring
For optimal program management, we will keep track of the entire project to ensure quality standards and your consumer satisfaction. Reports are monitored to steer and improve the customer benefits and perks.
- Improvement and Innovation
New products and privileges will be added after we do assessments to keep the customers experience consistent with our high standards.